Technical Support: Expertise Backed by Engineers
Buying the correct part is only the first step. RoboSpares’ Technical Support team consists of seasoned automation engineers who ensure you not only acquire the right part but also successfully install and configure it.
How Our Technical Experts Can Help You
Fault Diagnosis & Troubleshooting
Helping you quickly determine the root cause of alarms, system logs, and operational errors. We are proficient with common fault codes across FANUC, Siemens, KUKA, and more.
Compatibility Verification
Before purchase, we cross-reference your machine model, serial number, and existing configuration to confirm that your selected part (especially PCBs and drives) is 100% compatible.
Installation & Configuration Guidance
Providing expert advice on servo drive parameter settings, encoder wiring, and controller board replacement to ensure seamless system integration and optimal operation.
Connect with Our Technical Team
We are committed to providing fast response times for your critical support needs.
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Access Technical Resources
Visit our Blog and Resource Library for wiring diagrams, maintenance manuals, and frequently asked questions.